The 3 P’s for Success in Digital Health
Most of the digital health ecosystem is focused on PLATFORMS – this is what healthcare stakeholders and investors are supposedly…
Win at VALUE BASED CARE
Elevate experience and loyalty, maximize star ratings, and increase quality based payments.
Twig Health is a care management force-multiplier inspired by retail.
Care Management, Redesigned
Twig’s remote nurses, copiloted by AI, forge supportive relationships via SMS texting, transitioning care management from discrete touchpoints to continuous collaboration.
Twig extends your clinical team, serving as a front-desk for care success.
As a turnkey service, Twig offers effortless optimization of your quality and care management initiatives, with no tech integration or staff training required.
Our Partners
10 x
increase in patient engagement
4 x
improvement in outcomes
90
net promoter score (NPS)
How it works
Twig’s remote nursing team utilizes our proprietary technology platform which includes an AI framework and CRM solution built on Salesforce HealthCloud.
Twig nurses accompany people along their health journey, whether member activation, post-acute care patient recovery, or a chronic-care customer.
Our nurses
-
Connect
Relationship
building
and digital-first onboarding -
Activate
Launch of care management initiatives cycle
-
Support
Reminders, follow up, and interventions
SMART TECH + HUMAN TOUCH = RELATIONSHIP-BASED CARE MANAGEMENT
The Twig solution serves as an extension of a payor’s care management team, providing front-line digital care delivered with a personal touch.
Grow revenue
Offer your loyal, engaged patients additional services (eg. PCP selection)
Reduce expenses
Reduce unplanned hospitalizations, while improving overall quality of care
Increase incentives
Increase STAR, HEDIS, HCC ratings and increase incentives
Reduce care team burnout
Extend your care team with Twig's remote nurses, and enable your care team to practice at top of license
CARE MANAGEMENT AS A SERVICE With Twig, you get:
An experienced concierge team trained in delivering a high-touch member experience, driven by data and powered by AI and automation.
A white label CRM platform that provides member digital engagement and administrative command & control.
Advanced AI and machine learning engine powers the concierge team, providing actionable insights, efficiency, optimization & reporting.
You're like my surgery guardian angel! Seriously, thanks a million for all your support and love. You're the coolest nurse ever!
Chris,
Double bypass
I couldn't have asked for a better cheerleader during my orthopedic recovery. Your positive energy and constant support have made a world of difference. Thank you
Donna,
Knee replacement
Thank you for your good wishes. It's been very unique texting back and forth with you-someone whom I've never met or even spoken to.
Meredith,
Home care
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